1. Introductory provisions

Torris Med SRL aims to be recognized by its customers, employees, and partners as a trustworthy operator who responsibly processes personal data. For this purpose, within its activities and in accordance with the legislation in force in the Republic of Moldova, Torris Med SRL commits to ensuring the protection, confidentiality, and security of the personal data of users of its products and services, and to respect their privacy.

The website www.aquapick.md (hereinafter referred to as the “Website”), dedicated to the procurement of products online, belongs to Torris Med SRL, tax code 1017600022089, headquartered in Mun. Chișinău, str. Professor Ion Dumeniuk, 16. By using the www.aquapick.md Website, you accept the Data Privacy Agreement, presented below.

This document refers to the collection and use of personal information that you provide directly or indirectly when using the services offered by this website.


2. The purposes of processing personal data

Torris Med SRL processes personal data only for specific, explicit, and legitimate purposes. Torris Med SRL does not process these data in a manner incompatible with these purposes.

We use your personal data only for the following purposes:

  • Managing the identity of the Client or user;
  • Marketing, promotion, advertising, contests, sweepstakes, loyalty programs, including the transmission of general or personalized commercial offers; the development and improvement of services;
  • Managing relationships with clients; commercial communication with clients through any means of communication;
  • Fulfilling legal obligations;
  • Communication with public or public interest institutions;
  • Resolution of disputes and litigations, enforcement of court, arbitration decisions, etc.
  • Personal data of minors under 16 years old

Torris Med SRL processes the personal data of children only in cases justified by circumstances and within the limits of applicable law.

Torris Med SRL makes significant efforts to ensure and verify that the child’s parent or guardian has consented to the authorized processing of personal data, taking into account the available technology and the privacy risks related to data processing.

Legitimate interest of Torris Med SRL

In the case of a legitimate interest that requires their use, personal data will be processed by Torris Med SRL for:

Requesting feedback on the experience following the use of products by the user;

  1. Improving Torris Med SRL products and services by assessing the number of users using Torris Med SRL products;
  2. Organizing events and contests;
  3. Implementing and managing new offers and services;


3. Categories of personal data processed

If you want to place an online order and benefit from the products offered through the www.aquapick.md website, you will need to provide us with personal information (name, first name, email address, phone number, delivery address).

Torris Med SRL may collect personal data through automated means (such as cookies) when the user interacts with the www.aquapick.md website.

This information includes the Internet Protocol (IP) address, the general location where your computer or device is located (at city level), the type of browser, the operating system, the time of access, the link of the accessed page, the history of viewing our website pages, information about the device, programs viewed, device id (notifications and identification), timestamp.

We use this information to be able to design our website so that it adapts better to the needs of our users. Also, we may use your IP address to help diagnose problems with our servers and to manage the internet page, to analyze trends, to track visitor movements, and to collect general demographic information to support us in identifying visitor preferences. The basis for processing is compliance with the Terms of Use, our legitimate interest in monitoring website activity and ensuring website security. In addition, the legal basis for processing is the Company’s legitimate interest in defending its rights and responding to any complaints and/or requests.


4. Duration of personal data processing

In order to achieve the mentioned purpose, Torris Med SRL will process your personal data for the entire period of contractual relations for which you accessed the service, until the moment when you, or your legal/conventional representative, exercise the right of opposition/ deletion (except when Torris Med SRL processes data based on a legal obligation or justifies a legitimate interest). After the completion of the personal data processing operations for the purpose for which they were collected, if you or your legal/conventional representative do not exercise the right of opposition/deletion, according to the law, this data will be archived by Torris Med SRL for the period of time provided in the internal procedures of Torris Med SRL and/or will be destroyed.

Data is only collected if you voluntarily and knowingly agree to send it to us. The pages within the Website that require this information contain a link to this document so it can be analyzed if necessary.


5. The concerned persons

The persons (concerned) whose data may be processed by Torris Med SRL, exclusively for the above-mentioned purposes are:

Physical clients of Torris Med SRL (current, former or potential), visitors, general public, their representatives/empowered, legal or conventional.

Consequences of refusing to provide personal data You, as the data subject, are obliged to provide complete, updated, and correct data.

To be able to provide you with certain services specific to the activity, Torris Med SRL will request the personal data necessary to provide these services, and the refusal to provide such data may make it impossible to provide Torris Med SRL’s services. When purchasing a product provided by Torris Med SRL, we will collect personal data related to the provision of those services.

By reading these provisions, by providing personal data for the purchase of Torris Med SRL products through the website owned by Torris Med SRL, you are informed and/or express your consent (you agree) regarding the processing of personal data in accordance with the legal provisions regarding the protection of individuals with regard to the processing of personal data and the free movement of such data (domestic legislation Law no.133/2011 on the protection of personal data).


6. Use of Data

Confidential information obtained from the Website is used solely for the successful use of the services offered, as well as to get in touch with you if necessary. Also, they may be used to present new opportunities, offers, or other information to you.


7. Disclosure of Collected Data

We assure you that, without your agreement, Torris Med SRL will not disclose to a third party the information obtained, except in cases provided by law, when the transmission of this data is absolutely necessary.


8. What are your rights regarding the processing of personal data?

In accordance with the provisions of art. 12-18 of the Personal Data Protection Law no. 133 of 08.07.2011, the subject of personal data has the right to information, the right to access personal data, the right to intervene in personal data, the right of opposition of the subject of personal data, the right not to be subjected to an individual decision, the right to access justice.


9. How can you exercise your rights?

To exercise these rights, you can address Torris Med SRL with a written request, dated and signed at the e-mail address: office@torris.md or at the following correspondence address: Torris Med SRL, mun. Chisinau, str. Professor Ion Dumeniuk, 16 ap. 106.

For issues regarding data protection, you can contact the local authority represented by: The National Center for Personal Data Protection, address: MD-2004, Republic of Moldova, mun. Chisinau, str. Serghei Lazo, 48. Website: http://www.datepersonale.md/

Consumer Protection and Market Supervision Agency, address: mun.Chisinau, str. Vasile Alecsandri 78, MD-2012. Website https://consumator.gov.md/rom


Cookie Policy

A cookie is information stored on your computer by your internet browser. When you revisit this site, our server will recognize this cookie, giving us information about your last visit.

Most browsers accept these cookies automatically, but you can usually modify your browser settings to prevent this acceptance from occurring automatically. If you choose not to use cookies, you may not be able to use all the features and functionalities of our site.

To maintain our site and to ensure its functionality properly, www.aquapick.md uses technology generally known as “cookies”. Cookies are small files that we send to your computer and we can access later. They can be temporary or permanent and use, for example, JavaScript or Flash technology. Thanks to cookies on our site, you can search without difficulty and we can show you relevant results for you. Cookie files on www.aquapick.md show us what you and other visitors are interested in, which helps us improve its use.


The most common cookies are as follows:

  • Mandatory cookies. These are necessary to ensure that the website works efficiently from a technical point of view.
  • Functional cookies. These help improve the experience by remembering your choices.
  • Performance cookies. These cookies are used to measure how customers navigate our website and find out what performance we have.
  • Redirect cookies. These cookies are used to help www.aquapick.md place advertising on other web pages that the customer visits, or to avoid placing advertising for a customer who already knows the company Torris MED S.R.L. Check with the local marketing team how these cookies are used in detail.

The cookies stored on your computer can be accessed when you visit our website or open an email we send you. If you want to delete cookies that are already on your computer, refer to your browser’s instructions by clicking on “Help” in the same browser menu.

www.aquapick.md processes cookies only with your agreement. To withdraw consent or to agree to the use of cookies, make the appropriate settings in your browser. However, some features of our site may not work without cookies. By requesting this consent, we will present the purpose for which this type of information about you will be processed and we will inform you about your rights.


Do Cookies Contain Personal Data?

Cookies or similar technologies in themselves do not require personal information to be used and, in many cases, do not personally identify internet users. However, there are situations where personal data can be collected using cookies to facilitate certain functionalities for the user or to provide the user with an experience tailored to their preferences. Such data is encrypted in a way that makes unauthorized access to them impossible.


Changes in our privacy policy.

We will inform you if there are changes in our privacy policy that could affect how we use the information provided by you. However, we encourage users to be responsible in terms of personal data confidentiality and to check from time to time the rules stipulated by this policy, to update their preferences.